Process Management Consultancy
Companies often turn to strategy and operations consulting firms to assist them with their business process improvement initiatives, and for good reason. An outside partner can provide a much-needed degree of objectivity in assessing your current processes, identifying and prioritizing opportunities for process improvement, and designing and implementing business process improvement solutions. The consultant would assure for a smooth and clean transition to the new operations models.
Process mapping/documentation
Review of existing set of operational rules and procedures, interviewing staff responsible with all functions participating in the operational flows. Create/validate the current operations flows diagrams.
Process Audit
Analysis of the existing processes. Measuring key performance indicators. Eventual additional interview sessions. Audit report validation together with the process owners.
Process redesign/optimization
We analyse the Audit Report, your goals and resources, and also the operational models of the industry. We indentify the improvement oportunites and we plan an improved operational flow.
Documenting
Elaborating the draft of the new optimised set of norms and procedures, together with the flow diagrams. The drafts are subject to validation and integration within your general process documentation.
Training
Organizing traiining sessions where you will learn of the new sets of norms and procedures, and also of the eventual digital tools developed.
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